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General Contact Information:

 

The folks at River Elf are here to help you - whether its a question about outfitting or product installation, assistance selecting the right size, or any other inquiry. We love paddling and passing on our knowledge and know-how to help you achieve your best. Please don't ever hesitate to contact us.

Sometimes we may not be able to respond immediately to your emails or phone calls. Please be patient with us. We will do our best to reply within 24 hrs if not before. Thanks!

 

River Elf

email: info@riverelf.com

phone: 571-332-0109

Killen, Alabama USA

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Set Up A Demo:

 

If you are interested in demo'ing one of our boats, please send an email to:

demos@riverelf.com.

Include your contact info (City, State, Phone Number).

We are a small outfit and currently don't have sales reps or demo centers but we will do our very best to get one of our boats in your hands for a test drive.

If you live in Alabama (or are coming here to paddle) and want to demo a boat, let us know and we can usually set up a time and place to meet on fairly short notice.

If you are in the Southeast (or traveling here), we can normally fulfill a demo request with a few weeks notice. We are often at the Nantahala/Ocoee area and also travel through Atlanta on a regular basis. Give us some heads up and we'll plan to meet you for a demo at a mutually convenient time and location.

For those outside the Southeast, send us your request and we will contact you regarding when we will be nearby or if other arrangements can be made. Each year we schedule travel specifically for demos. The more solid demo requests that we have helps us determine when and where we will go - so send those in!

We travel to the Mid-Atlantic area on a semi-regular basis and further up to New England on occassion. For those in the Western U.S. send us your requests and look for us summer of 2016.

We update our facebook page more often than our website, so please "like" us and look for spontaneous boating plans there.

 

Suggestions:

 

Is there a product you would like us to offer? We're always looking for new concepts and ideas to create a better paddling experience for our customers. Niche markets are what we do. Also, send us your feedback - let us know what we're doing well and what we could improve on. We want to hear from you so drop a note in our suggestion box:

 

suggestionbox@riverelf.com